Connecting a Webhook to an Online Store

Connecting a Webhook to an Online Store


A webhook is a method that allows you to send information (an array of data about an event) from one site to another to process it there. For example, you want to connect a third-party service to SiteCliq, with which we do not have a native integration, but this service supports receiving webhooks. In this case, you can get the webhook URL (the link to which the data will be sent) from this service and connect this link to online store in the site settings. This way, when your customer make an order, it will also be sent to the service you connected with the webhook.

Webhooks on SiteCliq are intended only for services to which you need to send information from SiteCliq.


Note: Using webhooks, data is sent in JSON format via the POST method.

Important: This option is available for Pro sites only.
Tip: You can learn about connecting webhooks to your contact forms in this guide.

To connect a webhook to your online store, follow the instructions below.


1. Go to your website settings, open Store Settings, and then proceed to the section Notifications:

2. Click on the Webhook field and enter your Webhook URL.
Note: unlike contact forms, it is currently possible to connect only one webhook to the store.

3. Publish your website for the changes to take effect.


You're all set! You can now make a test order to check if the connection is working correctly.


Important: kindly note that two notifications are sent when placing an order — the first one is sent when the order is created ("order_created"), and the second when it has been paid ("order_paid", if the payment was made).




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