Actions of a Contact Form When it is Submitted

You can choose what your site visitors see when a contact form is submitted on your site. Thus, you can redirect them to a external source, another page on your site, and so on.

Follow the instructions below to see how you can set up an action of a contact form when it is submitted.

Important: This feature is available for Pro sites only.

Setting up an action of a contact form when it is submitted

1. Open the editor, hover over to the contact form on your site and click on the "gear":

2. In the form settings navigate to the Action tab:

Possible actions

After you open the form settings, go ahead and choose the suitable click action from the drop-down menu.

Open page

1. This feature allows you to redirect the visitors to another page of your site once they submit a contact form. For that, choose Open page in the dropdown and then select the needed page:

Tip: This is a great way to redirect your visitors to a custom Thank you page. It it is yet to be created, check the article Adding pages.

Show thank you message in pop-up

1. This is a confirmation message that your site visitors will see if the form has been submitted successfully. For that, choose the Show thank you message in pop-up option in the dropdown:

2. You can also edit the text of the message and on the button:

Web address

This action redirects your visitors to the external resource. For that, choose Web address in the menu and paste the link with the https:/ extension:

Close Pop-up

1. This option will come in handy when the contact form added to a pop-up window on your site. Thus, after the visitor submit the form, it will automatically close the pop-up too. For that, choose the Close Pop-up click action from the dropdown:

Note: Learn how you can set up a pop-up on your site in the article Adding a pop-up.

• Related Articles

• Customizing The Fields in a Contact Form

  After you've added a contact form on your site, make sure you change the layout so your customers submit only the relevant info. Add and remove the fields in the form, make some of them mandatory — that is up to you. Customizing the layout of a ...

• Accessing Contact Form Replies

  With the help of the form replies feature you don’t need to worry anymore if submits from your contact forms might be lost or the integration may not go successful. Form replies feature gathers all replies from the contact forms on your website in ...

• Adding an exact value to a field in the contact form

  You can add a specific field to the contact form that will force the visitor to enter the exact value. This feature can be useful for various purposes — for example, to create your own anti-spam, conduct basic polls, or even protect a page with the ...

• Adding a Contact/ Lead Generation Form

  The contact (also lead generation, call-to-action) forms serve as a way of getting in touch with the business owner right through the site — for support, sales questions or for inquiries in general. With the help of contact forms, you can collect ...

• Customizing the Style of a Contact Form

  The contact form that you add gets adjusted automatically to the overall site style. If you're not happy with the way it looks, you can always change the style of the button and the form fields. Tip: To set a contact form on your site, check the ...