Accessing Contact Form Replies

With the help of the form replies feature you don’t need to worry anymore if submits from your contact forms might be lost or the integration may not go successful. Form replies feature gathers all replies from the contact forms on your website in one place — thereby makes it easier to handle your business.

This feature's considered outdated as all contact form submissions automatically land in SiteCliq CRM. However, if you have a reseller account, you can't access CRM yet.

Important: This feature is available for Pro sites only.

Accessing form replies

1. To access the form replies, go to the Settings of your website, then proceed to the Form management tab in the menu:

2. To select the needed form, open the drop-down menu and click on the relevant one:

Here you can see the relevant requests from the contact forms on your website. The tool will gather all information from the form fields including images, phone numbers, dates, texts, etc.

Important: Only forms with answers will be displayed in the drop-down list. Thus, if your site has several inactive or hidden forms, they will not appear in the general list.

3. By clicking on the reply of the particular form field, it'll be automatically copied to your clipboard:

Besides gathering your form requests in the Form replies tab, we suggest integrating some marketing services to improve and organize your communication with clients as well as to increase the lead counts. See the tab Marketing integrations in our Help Center for more detailed information.

Tip: We recommend you changing the name of each form for easier differentiation. For that, check the article Changing the form label.

• Related Articles

• Adding a Contact/ Lead Generation Form

  The contact (also lead generation, call-to-action) forms serve as a way of getting in touch with the business owner right through the site — for support, sales questions or for inquiries in general. With the help of contact forms, you can collect ...

• Changing the Form Label

  Form label is the name of a contact form that is displayed in the Form replies tab. It is also indicated in the contact form notifications that you receive to your email. By default, all contact forms on your site have the same label. Thus, we ...

• Customizing the Style of a Contact Form

  The contact form that you add gets adjusted automatically to the overall site style. If you're not happy with the way it looks, you can always change the style of the button and the form fields. Tip: To set a contact form on your site, check the ...

• Setting Email For the Contact Form Notifications

  Adding a contact form gives your visitors an easy way to communicate and send all necessary information via your site. The requests from the contact forms can be forwarded to the email address you set globally in the settings. This consists of two ...

• Customizing The Fields in a Contact Form

  After you've added a contact form on your site, make sure you change the layout so your customers submit only the relevant info. Add and remove the fields in the form, make some of them mandatory — that is up to you. Customizing the layout of a ...