Transferring a Website to Another Account

Transferring a Website to Another Account


Transferring a website to another account

You can transfer your site to another SiteCliq account with a few clicks and without any loss of the content.


Important: This option is available for Pro sites with an active plan only.

In order to transfer your website to another account, you should go through the following steps:


1. Go to your personal account and pick the site, which will be transferred to another account.


2. Click on the three dots and choose Transfer



3. Enter the email address of the recepient account, tick the confirmation message to authenticate the transfer and click Transfer



Done! Now you will have the following massage where the site used to be:


Note: You are able to cancel the transfer until the new owner accepts it.

Accepting a website transfer from another user

1. If a website is being transferred to your account, you will receive a following notification:



You can either Accept or Cancel the transfer.


Note: After accepting the invite you are not able to stop the transfer process.

2. When clicking Accept, you can now choose the role of the previous site owner. It can be either a Contributor, who have limited permissions or without any permissions at all.




If No permissions option is chosen, the previous owner will not be able to edit the site.


3. After you’ve chosen the role, press Accept transfer



Subscriptions

To complete the process of the transfer the site has to be upgraded to Pro.


Note: Only annual Pro subscription is available for purchase when accepting the transfer.


After the payment is done the site transfer is complete and now the new account is the owner of the site. Both accounts will receive a notification about every part of the process via email.

A slot for the existing subscription will appear in the account of the previous owner. It will appear right after the transfer and can be Applied to one of the existing free sites. Or you can Choose a template and apply the subscription:




The subscription cannot be paused during the period when it is available as a slot. It will be active until the expiration date. It also cannot be prolonged, this function is disabled in the process of the transfer.


Note: The transfer is available only between personal accounts. If you want to transfer a site from your organization, please contact us via chat or at support@SiteCliq.com.



    • Related Articles

    • Changing password of your account

      There are 2 ways to change the password — in the settings of your account or on the Login page. Follow the instructions below to choose the suitable way. Note: if you signed up with a Google or Facebook account, there is no password specified for ...

    • How to change your SiteCliq account email

      Setting up an actual email for your account may be as relevant as connecting a domain or setting up the SEO for the site. As you will receive all notifications, emails, orders, form submissions, and other information right at your email address. It ...

    • Renaming the site in your dashboard

      You can change the name of your site that will be displayed in your account for easier differentiation. Renaming the site in your dashboard 1. For that, log in to your account and hover over to the needed site preview. 2. Click on three dots near the ...

    • Deleting a site

      You can delete sites under the free subscription in your account. They will be automatically moved to trash and will be accessible for restore for 14 days. Important: users do not have the option to delete a site with an active Pro subscription. You ...

    • Duplicating a site

      You can make a copy of your site in the site settings. Tip: if you are looking for a way to backup your current site, make sure to check the article Site history. Duplicating a site 1. For that, log in to your account and hover over to the needed ...